Fill out the required information on the secure order form.  Required fields will be indicated with bold text.  It is a very simple form. It will open in a new browser window because the form loses data if you navigate away from it.  With two windows open you can click back and forth between it and the catalog as you fill out the form.

The form does not automatically total quantities, add Virginia state tax, calculate shipping cost or deduct for any special in effect at the time of ordering.  These fields are not required.  You may calculate this information if you wish and include it on the form.

 Once you have sent an order we E-mail a confirmation within 12 hours that will provide you with your order total including all applicable tax, discounts and shipping charges.  We will also inform you if we are out of any item.   This comes from a live person.

The following information will allow you adjust your spam trap so the confirmation email can pass:  The Confirmation email will come from Al@orchidexchange.com and it will have the word “orchid” in the subject.

Credit cards are charged at the time of shipping, not when the order is placed.

You are welcome to phone, email or mail an order directly to us. 

The order form gathers all the info I need to process an order and gets it to me via secure server.  Look at it before sending an order by regular email so we can gather this information in as few emails as possible.  Please remember, email orders are not secure. Of course you are welcome to send email questions regarding a possible order.  I prefer the secure order form for the actual order, but it is up to you.

We do not have a fax machine.